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Privacy Policy

Last Updated – July 18, 2013

Skylight provides a user, via the Skylight website (http://skylight.io, the “Website”), the ability to collect and process data from such user’s application in order to receive various report metrics (the “Skylight Service”). The Skylight Service is owned and operated by Tilde Inc., a Delaware corporation (“Skylight”, “we” or “us”).

Your use of the Website and the Skylight Service is subject to the terms and conditions set forth in this Privacy Policy (the “Privacy Policy”).

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING THE SKYLIGHT SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND TO ALL THE TERMS OF THIS PRIVACY POLICY AND OUR TERMS OF SERVICE. IF YOU DO NOT AGREE TO THESE TERMS, EXIT THIS PAGE AND DO NOT ACCESS OR USE THE SKYLIGHT SERVICE.

We are committed to respect and protect the privacy of the personal information we obtain from you through the Skylight Service and we have created this Privacy Policy to inform you about how we collect, use and share your personal information, and our privacy practices in general.

We are always ready to address your questions and concerns regarding this policy and our privacy practices. If you would like to contact Customer Service, please contact us via support@skylight.io.

We continually strive to find new ways to enhance your experience with the Skylight Service and we may modify this Privacy Policy from time to time to reflect changes in our privacy practices. You are encouraged to review this Privacy Policy periodically and to check the “Last Updated” date at the top of the Privacy Policy for the most recent version. If we make changes to this Privacy Policy, we will notify you here, by email, or by means of notice on the Website or otherwise through the Skylight Service.

  1. Terms of Service. Use of the Website and the Skylight Service is subject to the terms of our Terms of Service found at https://skylight.io/tos, which is hereby incorporated into and made part of this Privacy Policy. Please carefully review our Terms of Service. By using the Website or the Skylight Service, you agree to be bound by the terms of our Terms of Service.

  2. Types and Uses of Collected Information. Skylight collects two types of information about you:

    1. Personally Identifiable Information. Personally Identifiable Information is information that identifies a specific person. When you engage in certain activities on this Website or through your participation in the Skylight Service, including but not limited to creating an account, sending feedback, or otherwise participating in the Skylight Service (collectively, “Identification Activities”), we may ask you to provide certain information about yourself. If you elect to engage in an Identification Activity, however, we may ask you to provide us with certain personal information about yourself, such as your name, address (including zip code), email address and/or telephone number. When you enroll in the Skylight Service, we may also ask you to provide us with additional information, such as credit card information. Depending on the Identification Activity, some of the information we ask you to provide may be identified as mandatory and some identified as voluntary. If you do not provide the mandatory information for a particular Identification Activity that requires it, you will not be permitted to engage in that Identification Activity. Depending on the Identification Activity, Skylight may not re-ask you for Personally Identifiable Information if such are already stored with us under the Skylight Service.

      We may use Personally Identifiable Information to provide products and/or services to you, administer sweepstakes and contests, enhance the operation of the Website and the Skylight Service, improve our marketing and promotional efforts, analyze Website and Skylight Service use, improve the Website and the Skylight Service, and to tailor your experience with third parties as provided below in this Privacy Policy. If you use our Website or the Skylight Service to send information to another person, we may store your personal information. We may also use Personally Identifiable Information to troubleshoot, resolve disputes, accomplish administrative tasks, contact you, enforce our agreements with you, including our Terms of Service and this Privacy Policy, comply with applicable law, and cooperate with law enforcement activities.

    2. Non-Personally Identifiable Information. Non-Personally Identifiable Information is information that does not identify a specific person. This type of information may include things like the data your application sends to the Skylight Service, Uniform Resource Locator (“URL”) of the website you visited before coming to our Website or otherwise participating in the Skylight Service, the URL of the website you visit after leaving our Website or the Skylight Service, the type of browser you are using, your Internet Protocol (“IP”) address, or general and/or aggregated location data that does constitute Personally Identifiable Information. We, and/or our authorized Third Party Service Providers, may automatically collect this information when you visit our Website or use the Skylight Service through the use of electronic tools like Cookies and Web beacons or Pixel tags, as described below in this Privacy Policy.

      We use Non-Personally Identifiable Information to troubleshoot, administer the Website and the Skylight Service, analyze trends, gather demographic information, comply with applicable law, and cooperate with law enforcement activities. We may also share this information with our authorized Third Party Service Providers to measure the overall effectiveness of our services and products.

  3. Release of Personally Identifiable Information. We will not sell or share your Personally Identifiable Information with other parties except as provided below:

    1. Authorized Third Party Service Providers. Skylight may provide services and products through third parties. These “Third Party Service Providers” perform functions on our or your behalf. You or We may share your Personally Identifiable Information with such Third Party Service Providers to fulfill orders, move data in or out of the Skylight Service, analyze data, provide marketing assistance, provide search results and links, operate the Website and the Skylight Service, troubleshoot, and provide customer service. However, the use of your Personally Identifiable Information by such parties is governed by the privacy policies of such parties and is not subject to our control.

    2. Acquisition. As with any other company, we could merge with, or be acquired by another company. If this occurs, the successor company would acquire the information we maintain, including Personally Identifiable Information. However, Personally Identifiable Information would remain subject to this Privacy Policy.

    3. As required by law. We reserve the right to disclose your Personally Identifiable Information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website; enforce or apply this Privacy Policy, Terms of Service or other agreements; or protect the rights, property or safety of the Website, users of the Skylight Service, or others.

  4. Release of Non-Personally Identifiable Information. We may disclose or share Non-Personally Identifiable Information with Third Party Service Providers. For example, we may share aggregated demographic information (which does not include any Personally Identifiable Information) or use Third Party Service Providers to track and analyze Non-Personally Identifiable usage and volume statistical information from our users to administer our Website and the Skylight Service, in order to constantly improve their quality. We may also publish this aggregated information for promotional purposes. Such data is collected on our behalf, and is owned and used by us.

  5. Updating Information. If you are enrolled in the Skylight Service, you may change any of your Personally Identifiable Information by logging into your account and accessing the insert “Account Settings Page” section of the Website or Skylight Service. We encourage you to promptly update your Personally Identifiable Information if it changes, as out-of-date Personally Identifiable Information may negatively affect the quality of your Skylight Service use and experience.

  6. Choices on Collection/Use of Information. You can always choose not to provide certain information, although a certain level of information is required to engage in activities on the Website and to participate in the Skylight Service. You cannot opt-out of Administrative Emails. “Administrative Emails” relate to a your activity on the Website and the Skylight Service, and include but are not limited to emails regarding your account, requests or inquiries, and purchases of products and services. If you do not want to receive promotional emails from us, you may elect to opt-out of receiving promotional emails at any time after registering by e-mailing us at support@skylight.io, or by hitting the “unsubscribe” button at the bottom of any of our e-mails.

  7. Security of Information. You can access your Personally Identifiable Information on our Website with your password and username. This password is encrypted. We advise against sharing your password with anyone. In addition, your Personally Identifiable Information resides on a secure server that only selected personnel and contractors have access to. We may encrypt certain sensitive information using Secure Socket Layer (SSL) technology to ensure that your Personally Identifiable Information is safe as it is transmitted to us. However, no data transmission can be guaranteed to be 100% secure. As a result, while we employ commercially reasonable security measures to protect data and seek to partner with companies that do the same, we cannot guarantee the security of any information transmitted to or from the Website or via the Skylight Service, and are not responsible for the actions of any third parties that may receive any such information.

  8. Data Tracking

    1. Cookies. To facilitate and customize your experience with the Website and the Skylight Service, we may store cookies on your computer or other similar device through which you access the Website or Skylight Service. A cookie is a small text file that is stored on your computer or other device for record-keeping purposes that contains information about you. We use cookies to save you time while using the Website and the Skylight Service, remind us who you are, and track and target your interests in order to provide a customized experience. Cookies also allow us to collect Non-Personally Identifiable Information from you, like which pages you visited, what links you clicked on, and how you used the Skylight Service. Most browsers automatically accept cookies, however you may be able to modify your browser settings to decline cookies. Please note that if you decline or delete these cookies, some parts of the Website or the Skylight Service may not work properly.

    2. Other Tracking Devices. We may use other industry standard technologies like pixel tags and web beacons to track your use of our Website pages and promotions, or we may allow our Third Party Service Providers to use these devices on our behalf. Pixel tags and web beacons are tiny graphic images placed on certain pages on our Website, or in our emails that allow us to determine whether you have performed a specific action. When you access these pages or open or click an email, pixel tags and web beacons generate a Non-Personally Identifiable notice of that action. Pixel tags allow us to measure and improve our understanding of visitor traffic and behavior on our Website, as well as give us a way to measure our promotions and performance. We may also utilize pixel tags and web beacons provided by our marketing partners for the same purposes.

  9. Privacy Policies of Third Party Websites. This Privacy Policy only addresses the use and disclosure of information we collect from you at http://skylight.io and via the Skylight Service. Other websites or services that may be accessible through this Website or the Skylight Service may have their own privacy policies and data collection, use and disclosure practices. If you use, link or visit any such website, we urge you review the website’s privacy policy. We are not responsible for the policies or practices of third parties.

  10. Privacy Settings. As a user, you may have limited access to privacy settings. These settings help hide information you wish to share with other users and/or the public. It is up to you to select the appropriate privacy settings. If you don’t agree with the available privacy settings, please stop using the Website and the Skylight Service.

  11. Notice of Privacy Rights to California Residents. California law requires that we provide you with a summary of your privacy rights under the California Online Privacy Protection Act (“COPPA”) and the California Business and Professions Code. As required by COPPA, we will provide you with the categories of Personally Identifiable Information that we collect through the Website and the categories of third party persons or entities with whom such Personally Identifiable Information may be shared for direct marketing purposes at your request. California law requires us to inform you, at your request, (1) the categories of Personally Identifiable Information we collect and what third parties we share that information with; (2) the names and addresses of those third parties; and (3) examples of the products marketed by those companies. COPPA further requires us to allow you to control who you do not want us to share that information with. To obtain this information, please send a request by email or physical mail to the address found below. When contacting us, please indicate your name, address, email address, and what Personally Identifiable Information you do not want us to share with our marketing partners. The request should be sent to the attention of our legal department, and labeled “California Customer Choice Notice.” Please allow 30 days for a response. Also, please note that there is no charge for controlling the sharing of your Personally Identifiable Information or requesting this notice.

  12. Children. The Website and the Skylight Service are not directed to people under the age of 13. If you become aware that your child has provided us with personal information without your consent, please contact us at support@skylight.io. If we become aware that a child under 13 has provided us with personal information, we take steps to remove such information and terminate the child's account.

  13. Customer Service. For assistance or questions regarding this Privacy Policy or the Skylight Service, you may email us at support@skylight.io.